This year, the workshop will be held on Tue 27th November at the University of Zurich. On Mon 26th we will have a pre-workshop day with sightseeing tour and dinner at the restaurant at the city centre of Zurich.

The day is a great opportunity for networking, discussion and sharing experiences between institutions that have been part of IT benchmarking projects.

18:00–19:00 Guided walking tour in Zurich (by Zürich Tourism)
19:30 Dinner at Restaurant Commihalle (Google Maps location)

10:00-10:15 Opening words, Ilkka Siissalo (EUNIS), Thomas Sutter (University of Zurich)
10:15-11:00 Teemu Seesto (FUCIO – Network of Finnish Universities’ Chief IT Officers), Suvi Valsta (University of Helsinki): Update on BencHEIT
11:00-11:45 Thomas Sutter (University of Zurich): How University of Zurich uses benchmarking and what insights and benefits has been gained from it
11:45-12:45 LUNCH
12:45-13:30 Arto Malinen (Aalto University): BencHEIT process and experiences from it and from using Power BI tools
13:30-14:15 Iain Liddell (Brunel University London): Benchmarking at Brunel
14:15-14:45 COFFEE BREAK
14:45–16:00 Discussion on improvements for future BM rounds